After years of bureaucracy that left them with a shortage of qualified teachers, the Muthanna Orphanage recently celebrated the arrival of new teachers thanks to decentralization and short-term service delivery improvement solutions. Under the previously centralized system, the provincial Labor and Social Affairs Directorate was required to send a request to the Orphanage Section of the Ministry of Labor and Social Affairs (MOLSA) indicating that more teachers were needed. That request, if approved, was forwarded to the Ministry of Education (MOE), and so forth. Processing of such requests was taking up to two years, and the shortage of teachers was reflecting negatively on the orphans grades. Some of the orphans were at risk of failing this year.

Capitalizing on decentralization and the transfer of authorities from MOLSA and MOE to their respective directorates, the Muthanna Governor’s Office instructed the Directorate of Education to allocate teachers to the orphanage. Within a month, the Directorate of Labor and Social Affairs was pleased to learn that two teachers had been temporarily assigned to the orphanage until permanent teacher assignments can be arranged. The children are thriving in their studies now, and none are at risk of failing. They are excited to be learning.

This achievement is the result of the implementation of solutions under the Service Delivery Improvement Plan prepared in cooperation with GSP/Taqadum that promote coordination between the directorates of education and labor and social affairs.